10-100 was established to deliver high level IT skills to all organisations that need outsourced I.T. solutions or require access to specific skill sets unavailable in-house. Our aim is to provide reliable managed services which can allow a companies the freedom to reach the fullest extent of their capabilities.

Our business is based on individual Service Level Agreements (SLA) that underpin a smooth IT infrastructure; adapt to changing business needs; and deliver robust solutions that meet current requirements and which will grow with our customers' requirements and ambitions.

We also specialise in Consultancy, Ad-Hoc support, Installation, Upgrades and Repairs in all areas of the IT arena.

Our employees are carefully vetted to ensure technology standards and are trained to ensure they keep pace with new developments across the industry in order to deliver real-time solutions. And our service is driven by a world-class online helpdesk that will track incidents, monitor trends, and give individual customer support.

Our commitment and track record of expert support have enabled to win a broad range of customers who rely on our services. And we know that our future depends on delivering results.

10-100 delivers high level managed services that can claw back the cost and the energy poured in to technology support. We deliver predictability, efficiency and security, with year round, 24 hour remote monitoring, patch management, backups, anti-virus protection and spam filtering. We work for clients with typically between 10 & 100 users but provide consultancy services for clients of all sizes, from SMEs, to Corporates.

10-100 provide the experience and the expertise in Microsoft & Apple technologies that take away the pressure of system maintenance and which can adapt as your business grows - leaving you to stay focussed on the road ahead.

Our clients need to be confident of the support they can expect, and to know that it will be delivered on time. We offer a wide range of Service Level options tailored to suit both the size of the client and the budget available.

Support can be based on volumes; response times; or a combination of elements that best suit the client. We custom build our SLAs to bring support solutions for each customer and can include bi-weekly, monthly or quarterly on-site clinics; off site clinics; and out of hours maintenance.

10-100 provide I.T. services for a range of organisations of all sizes, managing complex assets smoothly and without intrusion.

While our clients include Local Authorities and Corporates, we specialise in taking the burden of I.T. asset management away from companies with a staff base of 10-100 employees. The demands of the modern world mean that all companies need to utilise technology - but the demands of technology mean that support for that infrastructure is often a major drain on valuable resource.

Whether a business needs network management, systems integration, security protection, hosting resolution, or simply maintenance of a small number of PCs, 10-100 can provide support at all levels.

Efficient diagnostics and effective problem solving are the key to resolving hardware, software and administration problems quickly and cost-effectively.

10-100 are an accredited Microsoft Certified Partner & Microsoft Small Business Specialist. This means that our technical team have demonstrated to Microsoft that they are up to date with the latest technologies in their specialised field which ensures our clients benefit from high level support. In addition, our team hold certification from Hewlett Packard, Watchguard and Sunbelt amongst others which ensures our awareness of industry developments so that we are ready to deal with changing network and infrastructure problems as technologies develop

We care about the full I.T. cycle: research, planning, system configuration, training, installation and support.